Frequently Asked Questions

Check-in is at 2:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out is subject to availability and may attract a nominal charge. Please coordinate with our concierge.

Yes, a refundable security deposit of ₦100,000 is required upon check-in to cover any potential damages. This is fully refunded within 24 hours of checkout following a room inspection.

We are approximately 8 minutes to the Local Airport (MM1/MM2) and 15 minutes to the Murtala Muhammed International Airport (MMIA), subject to traffic conditions. We provide airport pickups on request.

Your safety is our top priority. We feature secured gate controls, keyless entry smart locks, 24/7 CCTV surveillance of external areas, smart intercom doorbells, and are located approximately 3 minutes from the Memabod Police Station.

Yes, Kevron Suites and Apartments features advanced keyless smart locks on every apartment door. Guests receive unique digital access codes upon check-in, which expire automatically at checkout.

Yes, we maintain active CCTV coverage in relevant access gates, perimeters, common corridors, and parking areas to support a secure and controlled property environment.

Absolutely not. Guest privacy remains paramount. CCTV monitoring strictly covers relevant common, parking, gate, and access areas, and is never installed inside private apartment suites, bedrooms, or private quarters.

Yes. To maintain a quiet, secure, and family-friendly environment, all non-resident visitors are logged at the entrance security gate and must be authorized by resident guests.

Yes, our combination of controlled facility access, quiet hours, keyless apartment deadbolts, and secure smart video doorbells makes the property highly suitable and reassuring for families.

Undoubtedly. Corporate guests benefit from 24-hour backup stable power, unlimited broadband Wi-Fi, secure keyless entry, and transport pickup configurations that support high-productivity business travel.

Yes, Memabod Police Station is located approximately 3 minutes away from the Adeniyi Jones facility branch, subject to traffic parameters.

Guests can log check-in concerns, smart lock updates, or maintenance requests directly through their guest portal check-in tool, or contact our 24-hour support coordinators via the WhatsApp Concierge Desk.

For immediate life-threatening emergency assistance in Lagos, dial 112 or 767. Once emergency services have been contacted, please immediately notify our concierge desk.

Leave your apartment immediately. Do not stop to gather personal belongings. Use the closest emergency staircase. Do not use the lifts or elevators.

The designated safe muster assembly point is located in the main open-air parking lot, clearly marked with a green muster sign.

Please use the video intercom or contact the 24/7 front desk. For safety and compliance reasons, our staff will verify your guest identity matching your check-in records before resetting or overriding your keyless smart lock.

Absolutely not. CCTV cameras are installed exclusively in public common corridors, elevator lobbies, gate perimeters, and common spaces. Your private bedrooms, living quarters, and private suites are strictly CCTV-free.

The 1 Bedroom Master Suite is highly recommended for solo business executives or couples seeking premium luxury at a starting nightly price of ₦150,000.

The 2 Bedroom Luxury Apartment offers a spacious en-suite family layout, private balconies, fully fitted kitchen, and laundry combo at ₦200,000/night.

The 3 Bedroom and 4 Bedroom Luxury Apartments are best suited for groups, large families, and corporate teams. They include in-suite PS5 console zones and slate-bed snooker tables.

Yes! Every serviced suite at Kevron Suites and Apartments includes uninterrupted 24-hour power backed by dual gen networks and unlimited corporate-grade high-speed Wi-Fi.

Absolutely. Airport transit pickup (covering MM1, MM2, and International terminals) can be requested on demand for any apartment type during your reservation process.

Yes. You can use our interactive Ask for Recommendation form on the Compare page to get an instant recommendation or contact our desk on WhatsApp.

The virtual tour allows you to inspect en-suite master bedrooms, open-plan lounges, dining setups, fully fitted kitchens, private balconies, and entertainment spaces like the snooker area and PS5 zone.

Yes. Simply use our interactive Apartment Selector cards or the clickable interactive floor plan vector to switch directly between different layouts and rooms.

We provide a high-fidelity Room Category Fallback Gallery immediately below the tour screen. You can browse high-resolution category photography for all rooms seamlessly.

Absolutely. Simply click "Book Now" or "Book This Apartment" inside any selector card or the media stage overlays to pre-fill that room layout straight into our Booking and Reservation desk.

Yes, our media stage and video controls are completely mobile-responsive. We automatically load specialized compressed walkthrough videos for smooth cellular network loads.

Yes. Toggle the "Reduced Motion" switch in the selector bar to disable active panoramic panning, background zooms, and video auto-plays for maximum readability and visual comfort.

Our visual gallery provides high-resolution, database-verified photos of Kevron Suites and Apartments, including exterior facades, open-plan smart lounges, orthopaedic en-suite bedrooms, quartz kitchens, private balconies, and smart lock setups.

Yes. All visual media in this gallery displays real, verified, and unedited photography taken at our Adeniyi Jones, Ikeja location, giving you an accurate picture of what to expect.

Yes, our media cards are tagged by suite type. You can click on specific tags or filter by room categories (like Bedrooms, Lounges, and Kitchens) to see custom visual arrangements.

Yes! Reroute filters to the "Videos" category or click video thumbnails inside the gallery grid to load cinema-style HD walk-through guides detailing en-suite comfort.

Absolutely. Go to the "360° Tours" category and click any card to transition directly into our fully interactive en-suite virtual-tour system.

Yes. Ranging from grids to lightbox overlays, every media card has dynamic "Book Now" links that will pre-fill your chosen suite layout straight into our reservation desk.

Yes! We feature continuous 24-hour power supply. This is fully backed by stable grid connections, a dual-load industrial auto-generator network, and high-capacity inverter setups to make sure you never experience power interruptions.

Absolutely! Unlimited corporate-grade high-speed Wi-Fi is included in all rooms and lounges. Our fiber broadband backbone is optimized for remote work, streaming, Zoom meetings, and multi-device connection.

Yes. Every luxury apartment (1 to 4 bedrooms) comes with a fully fitted gourmet kitchen (refrigerator, microwave, gas cooker, extractor, plates, and pots) and private, automatic front-load washing machines and clothes dryers.

Yes. Airport pickup and drop-off can be arranged on request for a seamless arrival. Chauffeur transit can cover both the local terminals (MM1/MM2) and Murtala Muhammed International Airport (MMIA). You can request this during booking or via our concierge.

Yes. Chauffeur-driven luxury sedans and premium SUVs are available for daily hire to explore Lagos or attend corporate engagements securely.

Our professional 8ft slate-bed snooker tables and PlayStation 5 consoles are fully provided inside the 3 Bedroom and 4 Bedroom Luxury Apartments as dedicated in-suite entertainment setups. Guests in other apartments can enjoy smart entertainment platforms.

Guest safety is our priority. Our facility features secure gated perimeters, contactless keyless entry codes, high-security smart door deadbolts, 24/7 active external CCTV surveillance, and indoor video doorbells to monitor arrivals.

Kevron Suites and Apartments is highly suited for long stays. With fully equipped kitchens, private laundry machines, backup power, unlimited internet, concierge support, and premium security, it delivers a comfortable home-away-from-home experience.

You can request airport pickup (covering MM1, MM2, or International terminals) during your reservation checkout or via our dynamic form on this page. Our concierge team will review arrival parameters and allocate an executive vehicle.

Before arriving in Adeniyi Jones, submit your booking reference, guest details, and ID verification on this page. Pre-registering guest details allows us to compile your keyless door PINs in advance, letting you skip front desk checks.

Yes. Returning executives benefit from custom corporate promo codes. Verify your previous reservation reference using our repeat stay form to request discounts on subsequent stays.

Concierge and housekeeping services are attended to promptly. Routine maintenance or technical connection issues are resolved by on-site engineers within an hour of submission.

Yes. We provide dedicated airport transit pickups from both MM1 and MM2 local terminals. Our vetted security drivers will park at terminal parking areas and meet you at the arrival exit corridors.

Absolutely. We provide premium international airport transfer services. Our chauffeurs monitor arriving flights and will hold a personalized nameboard paging sign at the MMIA arrival gate exit terminal.

Yes. Providing your exact flight number (e.g. EK 783, QR 1407) is highly recommended. It allows our dispatcher desk to track landing schedules in real-time and coordinate the driver around delays.

Pricing for airport pickups is competitive and depends on parameters such as terminal type (local vs international), passenger counts, luggage volume, landing hour, and vehicle model choices.

Yes. All car rental hire packages are fully chauffeur-driven by security-trained local drivers to ensure premium safety and navigation around Lagos routes.

Yes. You can hire a vehicle for a single day, several days, or for the entire duration of your Lagos trip. Corporate discount rates apply for long-term car rental terms.

After submitting your pickup or car rental request form, our logistics officers will review fleet availability and email a tailored pricing agreement. The service is confirmed once the terms are finalized.

Yes, you can request transit pickups even before finalizing a reservation. However, linking requests to an active booking reference helps speed up room allocation checks.

Yes, companies can book serviced apartments for staff, consultants, executives, and relocation guests. We support flexible single bookings or block group reservations tailored to company requirements.

Yes. Repeat clients, companies booking regularly, and long-stay guests may request negotiated corporate rates. Rates depend on room nights, stay duration, and volume frequency.

Absolutely. We coordinate group stays and project teams easily. Our portal enables uploading a group guest roster file to assign individual rooms and prepare terminal transfers.

Company invoice billing is available for approved corporate clients. Direct invoicing is subject to review and credit approval. Bank transfer and card payments are accepted by default.

Yes. We coordinate airport pickups from MM1, MM2, and Murtala Muhammed International Airport. Group pickups and professional car rental services with drivers can also be requested.

Yes. Highly competitive extended stay corporate packages are available for weekly or monthly durations, providing substantial savings for relocation guests and project teams.

Yes. The group booking request form supports secure uploads of guest list files in CSV, Excel, or PDF formats. These files are stored in a private directory accessible only to authorized admins.

Yes. Verified companies and high-volume corporate accounts are assigned a dedicated relations coordinator to handle reservation tweaks, priority billing, and arrival assistance.

Yes. Weekly, monthly, and extended stays are fully supported at Kevron Suites and Apartments, Adeniyi Jones, Ikeja. We provide substantial savings for guests staying longer than a week.

Approved weekly and monthly rates are displayed dynamically or are available on request, depending on apartment type, stay duration, season, and guest volume.

Yes, a deposit and a refundable security deposit are standard requirements to secure extended stay bookings and cover any eventual unit maintenance.

Regular cleaning, fresh linen and towel replacement, and maintenance check-ups are included in long-stay agreements, with flexible frequencies.

Stay extensions are supported but are subject to unit availability. We recommend informing your coordinator at least 7 to 10 days before checkout.

Absolutely. We regularly manage extended relocations, engineering project teams, and consultants for registered companies, supporting consolidated billing.

Visitors are allowed subject to security clearance and house rules regarding noise, parking, and maximum overnight occupancy limits.

Yes, professional airport transit and private chauffeur car rental services can be easily added to your extended stay request.

Yes, executive sedan or SUV rentals with dedicated drivers can be coordinated through our transit concierge.

Yes, unlimited broadband Wi-Fi and 24-hour power backed by heavy-duty dual generators are fully guaranteed in all suites.

Offers and packages are subject to apartment availability and strict season guidelines. Certain promotions may have blackout periods or minimum stay limits.

No. Unless explicitly approved by Kevron management in writing, promotional rates and discount codes cannot be combined for a single reservation.

Yes. Extended stay monthly plans can be configured dynamically. Please submit a request on our Long Stay page or contact our whatsapp stays desk.

Simply select the Repeat Guest Loyalty package on the form and enter your previous booking reference (e.g., KEV-B-123456). Our coordinator will verify it and apply your discount.

Yes. High-demand holiday periods (like Christmas Eve, Christmas Day, or New Year Eve) may be flagged as blackout blocks, where standard corporate pricing rules apply.

You can validate your active coupon code directly on our detail offers screen. Once validated, the discount is automatically applied to your direct booking invoice.

We are located at 7B Regina Coker Street, Adeniyi Jones, Ikeja / No. 8 Ogunlowo Street, Adeniyi Jones, Ikeja, Lagos 100271, Nigeria. This premium location sits within a highly secure residential perimeter on the Lagos mainland.

We are approximately 8 minutes away from the local airport terminals (MM1 and MM2), subject to traffic conditions.

We are approximately 15 minutes away from the Murtala Muhammed International Airport (MMIA), subject to traffic conditions.

Yes. The premium Ikeja City Mall (containing Shoprite, major international brands, cinemas, and food courts) is located approximately 8 minutes away, subject to traffic.

Absolutely. Sitting along the upscale Adeniyi Jones boulevard, our apartments are close to numerous continental and local restaurants, eateries, bars, and cafes.

Yes, our serviced suites are exceptionally configured for solo executives, consultants, corporate project teams, and relocation guests. We provide 24-hour stable power, high-speed Wi-Fi, laundry utilities, private balconies, and dedicated workspaces.

Yes. Premium chauffeur airport pickup from both local (MM1/MM2) and international (MMIA) terminals can be coordinated on request.

Yes. Chauffeur-driven executive car rentals (complete with security-trained professional local drivers) are available on request to facilitate your movements across Lagos.

Security-controlled access, keyless smart locks, 24/7 CCTV perimeter camera coverage, and intercom video doorbell systems support a controlled guest environment. We are also located approximately 3 minutes away from the Memabod Police Station.

Yes, Kevron Suites and Apartments utilizes energy-efficient LED lighting where installed across our Adeniyi Jones, Ikeja branch to support practical energy resource management.

Yes, we equip our serviced apartments with modern kitchen, laundry, and climate appliances selected for balanced, energy-conscious consumption where available.

Guests can contribute to utility conservation by switching off split air conditioning units when leaving, turning off unused lights, and ensuring taps are fully closed after use.

Solar energy backup arrays are part of our future sustainability plan and may be introduced in upcoming facility expansions where operationally feasible.

Structured waste separation and recycling streams are under review as a future sustainability plan subject to local management adoption.

Absolutely. We encourage guests to report any leaking taps, running toilets, or appliance concerns immediately through our dynamic online Guest Services maintenance ticketing hub or via the WhatsApp support desk.

Yes, as Kevron Suites and Apartments grows, additional responsible resource initiatives—including smart energy controls and water-saving fixtures—will be reviewed for implementation.

Yes. All reviews published on our website are submitted by genuine guests who have checked out of Kevron Suites and Apartments. We do not seed or display fake guest feedback as approved public reviews.

Absolutely. Checked-out guests are encouraged to share their feedback after their stay using our online submission form or by clicking the review link sent to their registered email.

While providing a booking reference is highly recommended to confirm authenticity and obtain a "Verified Stay" badge, you can submit a review with basic booking details for administrative verification.

Yes, our guest review form allows you to submit individual ratings across key categories including cleanliness, comfort, location, security, service, and value.

No. All submitted reviews are reviewed before publication to prevent spam, offensive content, or private information from appearing publicly. Approved reviews are displayed using the guest’s public display name or initials.

Yes. If you wish to submit a video testimonial, please let our team know. Approved video testimonials are featured in our media section and includes transcripts for accessibility.

Yes, when official integration is active and configured, verified Google reviews from our Google Business Profile are displayed alongside our direct website guest feedback.

Absolutely. You can request to publish your review under an initials format or custom display name to protect your private booking details.

Kevron Suites and Apartments is a premium serviced-apartment brand starting from Adeniyi Jones, Ikeja, Lagos, offering luxury 1, 2, 3 and 4 bedroom serviced apartments with smart living, guest support, airport access and a future multi-location expansion structure.

Our flagship branch is located at 7B Regina Coker Street, Adeniyi Jones, Ikeja and No. 8 Ogunlowo Street, Adeniyi Jones, Ikeja, Lagos, Nigeria. This premium location is highly accessible and strategically positioned close to commercial zones, eateries, police support, and airports.

We offer four luxury en-suite configurations: 1 Bedroom Master Suites (from ₦150k/night), 2 Bedroom Luxury Apartments (from ₦200k/night), 3 Bedroom Luxury Apartments featuring PlayStation 5 and snooker tables (from ₦250k/night), and 4 Bedroom Luxury Apartments (from ₦300k/night).

Our premium serviced suites are designed to support corporate business executives, families visiting Lagos, project teams, relocation and expatriate guests, long-stay visitors, and travelers desiring more privacy and space than a standard hotel room offers.

Yes, pre-arranged, secure airport pickup transfers covering domestic (MM1/MM2) and international (MMIA) airport terminals can be coordinated with standard sedans or executive SUVs during your booking process.

Absolutely. We offer dedicated corporate accounts, VAT invoicing, corporate rates, and streamlined digital check-in to make staff, expatriate, and business consultant bookings seamless and transparent.

Yes. Kevron is engineered as a scalable, multi-location serviced-apartment brand. The Adeniyi Jones, Ikeja property is our premier branch, and our booking systems are built to support future properties and expansion plans as we grow.

You can search live availability and book directly on our website at /booking, or reach out to our guest services team directly on WhatsApp for custom rates or long-stay enquiries.

Yes. Direct booking guests can request stay cancellations through their guest dashboard or by contacting our booking host desk with their unique reservation reference.

Cancellations made 5+ days prior to scheduled check-in qualify for a full base stay refund (excluding security deposits). Cancellations between 2 to 5 days before check-in receive a 50% refund, while cancellations within 48 hours are non-refundable.

The security deposit (₦100,000.00 standard) is fully separate from stay pricing. It is released within 24 to 48 hours following checkout inspection, provided no damage or policy breaches are recorded.

Approved refunds are processed through the original payment route. Standard gateway validations and corporate sign-offs require between 7 to 14 business days to post successfully.

Yes. Date modifications, room category upgrades, or guest count adjustments can be filed on your guest dashboard. Modifications are subject to suite availability and base rate differences.

Airport pickup requests can be cancelled free of charge up to 24 hours prior to scheduled flight landing. Executive car rentals require 48 hours advance notice to waive standby charges.

We collect identity details (name, official ID), contact credentials (email, phone/WhatsApp), reservation details (booking dates, special requests), financial proofs (transfer screenshots), and technical metadata (cookies, server logs) required to facilitate and secure your stay.

No. All online credit/debit card transactions are processed directly through authorized, PCI-DSS compliant payment gateways. We never save or store your full card number or CVV on our database.

Extremely secure. All uploaded ID documents (passports, driver's licenses) are stored in encrypted, private system directories that are inaccessible to the public. Only high-level administrative supervisors have permission-controlled access to verify these files.

Absolutely not. For guest safety, CCTV surveillance cameras are strictly restricted to external perimeters, gates, hallways, staircases, and common lobby areas. We never monitor private rooms, bedrooms, or suites.

You can request data access, correction, or erasure by completing the interactive Data Privacy Request Form on our Privacy Policy page. Our compliance officer will verify your identity and process your request within 30 days.

Cookies are small text files placed on your browser. Kevron Suites and Apartments uses them to maintain secure session states (csrf, booking lists), remember luxury preferences (theme, accessibility), and evaluate statistical navigation patterns to keep our systems fast and reliable.

Absolutely. You can click "Reject Non-Essential" on our banner or disable preference, analytics, and marketing categories individually inside our Cookie Preference Centre. Your booking capability will remain fully functional.

Yes. Strictly necessary cookies (like session tokens and CSRF protection) are mandatory to let you complete reservations, secure your accounts, and record your consent choices. They do not store personal details.

No. Under the Nigeria Data Protection Act (NDPA) 2023, cookies for Google Analytics, Meta Pixels, and third-party tracking scripts remain completely blocked until you explicitly opt-in.

You can change your choices at any time by clicking the "Manage Cookie Preferences" link located in the footer of our website. This instantly launches the Preference Centre modal to update your toggles.

Yes. You can clear cookies, local storage, and cached service worker assets through your browser settings panel. Be aware that purging cookies will require you to log back into your guest portal.

Following a successful checkout inspection with no damages or policy violations detected, refunds are authorized within 24 to 48 hours. Depending on your bank network, it may take 3 to 5 business days to appear on your bank statement.

Please report any accidental damage immediately using our secure online reporting form on the policy page. Honest and prompt reports help us resolve repairs quickly, and we only charge the actual repair or replacement cost of the item.

We require identification to protect our guests and community, verify that the check-in matches the payment record, manage keyless access passcodes securely, and comply with standard Nigerian lodging security frameworks.

We accept National ID/NIN slips, Voter's Cards, Driver's Licences, and valid International Passports. All documents must be original, current, and clear.

Yes! We highly recommend completing our secure digital pre-check-in form on the public policy page or within your Guest Dashboard to receive your lock codes ahead of time.

Absolutely. Uploaded files are stored in private system directories (`storage/app/secure/guest-ids`) that cannot be accessed from public URLs. Sensitive numbers are fully encrypted using NDPA-compliant database cast features.

Under our standard data retention rule, private government ID files are automatically deleted 30 days after check-out, ensuring minimal data retention.

Yes. All interactive links, buttons, date selection tools, and form fields on our website can be fully operated using standard keyboard navigation (Tab, Enter, Space, and Escape keys) with visible focus rings.

No. All essential reservation steps, suite pricing, layouts, and amenities are fully accessible through standard static views and accessible descriptions. 3D virtual tours are optional interactive media.

Yes. Our website respects your operating system reduced-motion selections. High-GPU GSAP animations, overlays, and transitions are automatically suppressed if your settings restrict motion.

Absolutely. You can submit our pre-booking Accessibility Support Request form to specify wheelchair ramp access, low-floor suites, en-suite grab bars, or elderly arrival assistance. A host officer will verify details for you.

Certain third-party checkout gateways may contain keyboard navigation limitations. If you face any barrier completing your payment online, please contact us for alternative bank transfer payment coordinates.

You can secure your booking directly through our secure online reservation portal by navigating to the booking page. Alternatively, you can contact our reservation desk via telephone or WhatsApp. Confirmation is immediate once payment is processed and verified by our management team.

Yes, our online system provides real-time calendar updates for all suites. Simply select your check-in and check-out dates on our Apartments page to view active availability. You can also message our front desk to query customized combinations or specific block bookings.

Absolutely. We offer several beautifully configured units including our 1 Bedroom Master Suite, 2 Bedroom Luxury, 3 Bedroom Luxury, and 4 Bedroom Luxury apartments. Your reservation guarantees the selected apartment category, subject to policy and final management confirmation.

Yes, we provide direct WhatsApp booking assistance for your convenience. You can initiate a chat with our guest relations team to discuss availability, request special layouts, and secure your booking invoice directly via instant messaging.

Yes, once your booking request is successfully submitted and payment is received, an automated confirmation email containing your booking reference, summary invoice, and arrival instructions is generated. Please retain this email for checking-in on arrival.

Yes, a reservation deposit is required to secure block bookings or extended stays, subject to our booking policies. The balance payment must be fully settled prior to check-in. For standard daily rentals, full prepayment is required.

Yes. If you make a direct bank transfer, you can upload your proof of payment through our portal or send it directly to our reservation WhatsApp channel. Once our finance department verifies the receipt, your reservation status will be updated to confirmed.

Yes, an official VAT invoice and receipt are issued electronically for every booking. If you require a specialized corporate billing invoice, please provide your company details during the booking process or contact our finance team.

No hidden charges apply. Our base rates include utility costs, 24-hour backup power, high-speed Wi-Fi, and standard housekeeping. Optional add-ons such as airport pickup, car rentals, or laundry services are billed separately on request.

We accept direct bank transfers, credit/debit cards (via our Flutterwave secure gateway), and corporate invoicing billing. All bank transfers require proof of payment upload and verified host confirmations.

Yes, a refundable security deposit of ₦100,000 is required at check-in to cover potential en-suite damage, missing inventories, or policy breaches, as detailed in our Payment Policy.

Our standard check-in time is from 2:00 PM, and standard check-out is by 12:00 PM (noon). These timings ensure our housekeeping team has sufficient time to sanitize and prepare the apartments to our premium standards. Early check-in or late check-out is subject to availability and prior management approval.

Yes, we highly encourage all guests to communicate their estimated arrival time at least 24 hours in advance. This helps our guest relations officers coordinate a seamless greeting, key handover, and smart-lock setup.

Yes, where configured, digital check-in can be completed prior to your arrival by uploading your valid identification documents. Upon arrival, you will receive your smart access codes or physical keys directly from the duty supervisor.

All checking-in guests must present a valid government-issued photo identity card, passport, or driver’s license. In compliance with security standards, primary guest registration details must be completed before apartment access is granted.

Early check-in and late check-out requests are subject to availability and cannot be guaranteed in advance. To guarantee early access or extended departures, guests are advised to book an additional night. Additional fees may apply based on hours requested.

Yes, bookings can be cancelled in accordance with the specific terms outlined during reservation. Cancellations made within our free-cancellation window qualify for refunds, subject to policy guidelines. Please refer to our Policies page for precise cancellation terms.

Modifications to booking dates can be requested, subject to availability and seasonal rate adjustments. Any change requests should be submitted at least 48 hours prior to check-in. Date modifications are not fully guaranteed and require official management confirmation.

Stay extensions are welcome and are subject to apartment availability and current rates. We recommend notifying our reception desk as early as possible if you wish to extend your stay to prevent your suite from being booked by another guest.

Yes, upgrades to larger suites (e.g. from a 1 Bedroom to a 2 or 3 Bedroom Luxury Apartment) can be requested at check-in or during your stay, subject to availability. Guests must cover the rate difference as outlined in our pricing structure.

Eligible refunds are processed using the original payment channel where possible or via bank transfer, subject to bank clearance times. Administrative charges may apply depending on the booking platform and cancellation timeline. Refunds are executed within 7 to 14 business days.

The property is centrally located in Ikeja, approximately 15 to 25 minutes drive from the Murtala Muhammed International Airport (LOS) and the Domestic Terminal. Travel times may vary depending on local traffic conditions. We recommend planning your airport transit ahead of time.

Yes, Kevron Suites and Apartments is within close proximity to Ikeja City Mall (Shoprite), which is about a 10 to 15-minute drive away. The mall offers excellent access to shopping, supermarkets, cinemas, restaurants, and various lifestyle brands.

Yes, Adeniyi Jones is renowned for a diverse range of restaurants, fast-food chains, cafes, and local dining options. Most eateries are within short walking distance or a brief drive, and standard food delivery services operate actively in our area.

Absolutely. Being in Ikeja, the capital city of Lagos, our apartments offer seamless access to government offices, corporate headquarters, business hubs, and transport links. Coupled with our high-speed Wi-Fi, it is the ideal setup for executives.

Security is our utmost priority at Kevron. We employ robust smart living structures, including 24/7 uniformed guards, controlled facility access, perimeter protection, and high-level structural integrity. Our location is in a highly secure residential pocket of Adeniyi Jones. Learn more on our smart security page.

Yes, all our luxury apartments are equipped with high-grade electronic smart locks. Guests receive unique access codes upon verification, ensuring secure keyless entry and complete peace of mind during their stay.

Yes, we maintain 24-hour CCTV camera surveillance in public access points, corridors, parking zones, and external perimeters. In strict compliance with privacy standards, no cameras are located inside any private apartment rooms or bathrooms.

No. CCTV surveillance is strictly limited to common outdoor spaces, corridors, and entrance points to protect facility safety. Your private suite, bedrooms, and bathrooms have absolute privacy and are never monitored.

Yes, our properties are located within close reach of local security forces, including the Ikeja Police Command. We also maintain active tie-ins with private security response services to handle any rare security escalations.

Yes, we provide uninterrupted 24-hour power backup supported by solar systems, soundproof backup generators, and inverter setups. Complimentary high-speed fiber-optic Wi-Fi is active throughout the entire building and available to all checked-in guests.

Yes, we host high-speed, multi-provider broadband internet in every apartment. The system is designed to support remote working, high-definition video conferencing, corporate VPNs, and streaming services smoothly.

Yes, each apartment features a fully equipped kitchen complete with a refrigerator, microwave oven, gas stove, and essential cookware. Washing machines or professional dry-cleaning arrangements are also available on request.

Yes, where configured or requested, we offer access to recreational amenities such as a snooker table and PlayStation 5 (PS5) setups in designated entertainment zones. Please check availability with our front desk.

Yes, several of our premium 2, 3, and 4-bedroom apartments feature lovely private balconies. These spaces offer peaceful views of the residential Adeniyi Jones neighborhood and are perfect for morning coffee or fresh air.

Yes, we offer premium airport pickup and drop-off services on request. To guarantee this service, please share your flight details, passenger count, and arrival time with our guest relations officers at least 48 hours prior to your landing.

Yes, we can coordinate professional car rental services with experienced drivers for your daily commutes in Lagos. You can select from standard sedans, luxury SUVs, or larger utility vans to match your travel needs.

Airport pickup is billed as an optional add-on service and is not included in the base nightly apartment rental price, unless explicitly specified in a promotional packages deal. Pricing is determined on request based on car selection.

We require your complete flight number, airline name, estimated landing time, primary guest name, and the number of luggage items. This information allows our professional driver to track your flight and time the greeting perfectly.

Yes, we specialize in organizing group transit or executive shuttles for corporate teams arriving in Lagos. Let our booking manager coordinate multiple airport arrivals or dedicated daily routes for your staff.

In order to preserve the serene, secure, and professional environment of Kevron Suites and Apartments, strictly no parties, loud social gatherings, or loud musical setups are permitted inside the apartments or common spaces. Violation of this rule may lead to immediate eviction without refund.

All our indoor apartments are strictly smoke-free. Guests who wish to smoke are requested to use designated outdoor spaces or private balconies, ensuring all doors and windows to the apartment interior remain closed.

Registered guests are permitted to host visitors within reasonable hours, subject to security verification at the main gate. In compliance with safety regulations, visitors staying overnight must register formally with the front desk and present valid ID.

To maintain an allergen-free environment for all our guests, pets are generally not permitted on the premises. Special exceptions for service dogs may be considered, subject to prior administrative approval and house rules.

Yes, quiet hours are observed between 10:00 PM and 7:00 AM daily. We ask all guests to keep television and music volumes at considerate levels to ensure all residents enjoy a peaceful and restful stay.

Yes, we provide highly flexible extended stay programs for guests looking to stay weekly, monthly, or longer. We offer premium serviced living with full amenities, ensuring a comfortable home-away-from-home experience in Ikeja. Read more on our long stay page.

Yes, we offer discounted, negotiated tier rates for extended bookings. Weekly and monthly discount parameters depend on the season and suite choice. Please connect with our sales team to receive a tailored long-stay invoice.

Yes, a refundable security deposit and a partial upfront booking payment are required to lock in extended long-term rentals. This security deposit is held against damages and fully refunded upon checkout inspection.

Yes, stay extensions are welcome, but we require a minimum of 7 days notice prior to your scheduled check-out date. Extensions are subject to suite availability and current seasonal rates.

Yes, all long-stay reservations include regular housekeeping service, sheet changes, and 24/7 maintenance response. Our on-site supervisors ensure your apartment remains in top-tier condition throughout your residency.

You can contact our executive concierge desk via the general contact form, by calling +234 813 163 2926, emailing info@kevronapartments.com, or direct WhatsApp quick chat.

Absolutely! Simply navigate to the Booking Enquiry tab on this page, enter your check-in/out dates, guest counts, and preferred suite, and our booking coordinator will verify availability.

Yes, our booking enquiry form has a dedicated checkbox for airport pickup requests, or you can message us directly on WhatsApp with your flight details.

Yes! We provide a dedicated Corporate Enquiry tab for B2B corporate staff stay accounts, VAT invoice billing, and direct guest list spreadsheet uploads.

We are located in Adeniyi Jones, Ikeja, Lagos, Nigeria at 7B Regina Coker Street / No. 8 Ogunlowo Street, Lagos 100271.

Yes, you can click "Get Directions" on this page to view our dynamic coordinates or link to the location and neighborhood guide.

General bookings and B2B corporate stay enquiries are processed Monday-Friday (9 AM - 6 PM), while WhatsApp guest support operates 24/7.

Yes! You can reach out to us on Instagram, Facebook, TikTok, or LinkedIn company pages.

Yes, corporate organizations can reserve suites for staff, business partners, or relocated executives. We provide corporate-compliant billing, guest lists management, and customized hospitality arrangements. Learn more on our corporate bookings hub.

Yes, we offer official corporate invoice billing options for pre-approved corporate accounts. We require an official purchase order or a letter of authority from your company’s finance director to activate credit/invoice pathways.

Yes, our corporate booking portal enables companies to submit lists of arriving team members. Our front office handles pre-registration, room allocations, and coordinated arrivals for the entire delegation.

Yes. For companies with recurring booking volumes or extended project timelines in Lagos, we can draft a Corporate Rate Agreement offering fixed discounted rates throughout the fiscal year.

Absolutely. We offer multi-room block bookings, allowing your project teams to reside in adjacent units within the same secure building, fostering collaboration while preserving individual privacy.

Yes, a refundable security deposit is required at check-in to cover any accidental damages to the property, furniture, or smart appliances. The deposit amount depends on the apartment size and length of stay.

In the rare event that accidental damage occurs, please notify our front desk immediately. Our maintenance team will assess the repair or replacement cost based on market values, and this cost will be deducted from your deposit.

Damages are assessed fairly by our facility management team using standard replacement and repair cost schedules. Guests are invited to participate in the inspection and discuss any assessments openly with our supervisor.

Yes, the security deposit is fully refundable upon checkout, following a successful joint inspection of the suite showing no damages, structural issues, or missing inventory. Refunds are typically processed instantly at checkout.

Yes. Primary registered guests are fully liable and responsible for the behavior and actions of any visitors they host on the property. Any damages caused by visitors will be charged against the primary guest’s security deposit.