Referral Commission Policy
This Policy explains eligible commission selection, rules resolution, calculations, exclusions, tax withholding, and disputes.
1. Definitions
Accommodation Net Revenue represents the base stay tariff charge excluding VAT, service charge, local transport fees, food/beverage costs, or supplementary add-on products.
Referral Code means the unique tag generated by Kevron to track booking attributions.
2. Single-Level Programme Constraint
This program is strictly a single-level program. We do not support recruitment networks, downline networks, multi-level bonuses, or click traffic rewards. Commissions are only generated when a referred guest completes their booking checkout stay.
3. Precedence & Rules Resolver
The Commission rule matches using the following order of precedence:
- Custom Negotiated Schedule Override (specific to a partner).
- Active Campaign specific rate (UTM / seasonal campaign overrides).
- Location/Apartment category specific base rules.
- Tier-based partner category percentages.
- Programme Default baseline rate (5.00%).
4. Calculation Basis & Revenue Exclusions
Commissions are calculated against eligible room stay charges. All non-room elements (taxes, airport transit coordination, laundry packages, concierge service charges, security deposit holdbacks) are strictly excluded from calculation snapshots.
5. Tax Withholding (WHT)
In compliance with taxation laws, withholding tax (WHT) is deducted automatically from all gross commission earnings prior to posting to your wallet balance:
- Individual partners: 5% deduction rate.
- Corporate / Organisation partners: 10% deduction rate.
6. Maturity & Reserves Hold
To safeguard the programme against cancellations and chargebacks, commissions mature after a mandatory stay validation cooling-off period of 30 days stayed. Payout reserves may be held by management if suspicious activity or rule breaches are flagged.
7. Adjustments & Reversals
If a booking is cancelled, modified, or refunded after check-in, the system initiates a negative ledger entry to correct the balance. In the event this causes a negative wallet balance, subsequent commission earnings will automatically clear the negative balance before payouts resume.
8. Statements & Payout Fees
A detailed commission statement is generated at the end of each billing cycle showing opening/closing balances, credits, WHT, and payouts. A flat ₦100 flat bank transfer fee is deducted from the payout amount to cover banking transfer processing costs.
9. Disputes & Appeals
If you identify a missing commission or calculation discrepancy, you must file a dispute within 30 days from payout date from the statement date. If your claim is rejected by compliance officers, you have 14 days to file a formal appeal with supplementary proof documents.
10. Governance & Amendments
Kevron reserves the right to modify commission rates, exclusions, and rules at any time. Active reservations are protected under the rules accepted during reservation booking confirmation.
Interactive Commission Estimator
Estimate your earnings based on eligible accommodation rates and partner type.
Seeded Calculation Cases
Percentage Baseline Case (Individual)
A referred guest books a 3-night stay at the 2 Bedroom Luxury Apartment for ₦600,000 NGN. 5% commission rate applies with 5% WHT deduction.
Corporate Tier Case (Organisation)
A referred corporate team books a 10-night stay at the 4 Bedroom Luxury Apartment for ₦3,000,000 NGN. An active campaign rate of 8% matches, with 10% corporate WHT deduction.
Partial Cancellation Adjustment
A guest shortens their stay by 1 night, triggering a negative ledger adjustment entry of ₦50,000 NGN. The commission is adjusted downward proportionally.