Guest Identification Policy

Learn how Kevron Suites and Apartments manages guest identification, digital check-in, visitor verification, corporate guest lists and secure ID record handling.

Secure check-in Privacy protection Visitor control Verified guests Smooth arrival

Digital Check-In

Policy Version v1.0

Effective Date June 01, 2026

Last Updated June 04, 2026

Approved & Active

1. Why Guest Identification May Be Required

To preserve the high-end security and exclusivity of Kevron Suites and Apartments at Adeniyi Jones, Ikeja, Lagos, verifying the identity of our staying guests is essential.

Guest identification documents may be requested for the following reasons:

Confirming the booking guest matches the registered guest credentials.
Managing secure guest keyless smart lock and gate access control.
Protecting guests, property, and staff from fraudulent reservations.
Facilitating verified corporate/group guest accountability and room assignment.
Supporting smart living access coordination and emergency services where applicable.

2. When Identification May Be Requested

Verification triggers can occur at multiple stages of your booking lifecycle to maintain maximum security:

Booking Confirmation: During the reservation validation process.
Digital Pre-Checkin: Uploaded securely prior to arrival via our web portal.
Physical Arrival: Checked quickly by our frontdesk concierge desk.
Visitor Access: When external day visitors register for entrance.
Damage Dispute/Refunds: To verify payment credentials during financial adjustments.

3. Accepted Identification Documents

We only accept official government-issued identification cards that feature a clear photographic face match and are strictly within their valid expiry limits:

National Identity Card or NIN Slip
Nigerian Driver's Licence
Valid Nigerian Voter's Card
International Passports (Nigerian and Foreign Nationals)
Residence Permits or Diplomatic Passports

4. Digital Check-In and ID Upload Security

For a seamless arrival experience, guests are encouraged to use our digital check-in simulator or dashboard. Any uploaded ID document is protected by our non-negotiable secure standard:

Files are placed directly inside private, non-public system folders (`storage/app/secure/guest-ids`).
Sensitive document numbers are encrypted in our database using standard cipher configurations.
Only authorized compliance staff can access files, and every view is tracked in our strict audit logging.
No document data is cached in client browsers or service workers.

5. Corporate and Group Booking Guidelines

Corporate clients and group coordinators must provide a formal guest allocation list. The coordinator must verify individual guests, and corporate sponsorship documents will be managed under strict NDPA data minimisation controls.

6. Long-Stay Guest Identification

For stays extending past 14 nights, a secondary verification profile including current corporate references and verified emergency contacts is compiled. If an ID document expires during an extended stay, updated documents must be supplied to retain keyless entry credentials.

7. Children and Minors Policy

Bookings must be made by adults aged 18 or older. Minors must be accompanied and supervised by a responsible adult guardian at all times. We do not collect minor identification records for marketing or profiling purposes.

8. Visitor Access and ID Verification

Day visitors must register at the reception lobby. Security staff reserve the right to request basic identity details or photo identification. Guests are responsible for the conduct of their visitors, who must depart the premises by 10:00 PM unless registered as staying guests.

9. Identity Verification Status Outcomes

Every submitted ID undergoes a structured review flow leading to one of the following compliance states:

Under Review: Document is being inspected by our team.
Verified: Fully approved; smart locks and room codes are issued.
Rejected: Document is invalid, expired, or mismatching. Replacement required.
Locked/Escalated: Under investigation for potential safety breaches.

10. Document Retention Schedules

Under our strict data privacy policies, guest identity uploads are not stored indefinitely. We auto-purge private uploads within 30 days of guest checkout, unless required for active corporate billing audits or ongoing security disputes.

Digital Check-In Concierge

Upload stay credentials and complete en-suite keycode provisioning securely before arrival.

Booking Reference *

Guest Full Name *

Email Address *

Phone / WhatsApp *

Expected Arrival Time

Guests Occupying Suite *

Selected ID Type *

Identity Document Number * Numbers are shielded, stored privately and fully encrypted under NDPA regulations.

Document Expiry Date

Secure ID Document File * Acceptable formats: PDF, JPG, PNG. Max file size: 5MB. Stored on private system storage disks.

Special Concierge Requests

I hereby agree to the dynamic stay Guest Identification Policy, and general stay House Rules. I confirm that the details, records and files provided match the occupying suites booking details and government credentials.

Frequently Asked Questions

We are located at 7B Regina Coker Street, Adeniyi Jones, Ikeja / No. 8 Ogunlowo Street, Adeniyi Jones, Ikeja, Lagos 100271, Nigeria. This premium location sits within a highly secure residential perimeter on the Lagos mainland.

We are approximately 8 minutes away from the local airport terminals (MM1 and MM2), subject to traffic conditions.

We are approximately 15 minutes away from the Murtala Muhammed International Airport (MMIA), subject to traffic conditions.

Yes. The premium Ikeja City Mall (containing Shoprite, major international brands, cinemas, and food courts) is located approximately 8 minutes away, subject to traffic.

Absolutely. Sitting along the upscale Adeniyi Jones boulevard, our apartments are close to numerous continental and local restaurants, eateries, bars, and cafes.

Yes, our serviced suites are exceptionally configured for solo executives, consultants, corporate project teams, and relocation guests. We provide 24-hour stable power, high-speed Wi-Fi, laundry utilities, private balconies, and dedicated workspaces.

Yes. Premium chauffeur airport pickup from both local (MM1/MM2) and international (MMIA) terminals can be coordinated on request.

Yes. Chauffeur-driven executive car rentals (complete with security-trained professional local drivers) are available on request to facilitate your movements across Lagos.

Security-controlled access, keyless smart locks, 24/7 CCTV perimeter camera coverage, and intercom video doorbell systems support a controlled guest environment. We are also located approximately 3 minutes away from the Memabod Police Station.

We require identification to protect our guests and community, verify that the check-in matches the payment record, manage keyless access passcodes securely, and comply with standard Nigerian lodging security frameworks.

We accept National ID/NIN slips, Voter's Cards, Driver's Licences, and valid International Passports. All documents must be original, current, and clear.

Yes! We highly recommend completing our secure digital pre-check-in form on the public policy page or within your Guest Dashboard to receive your lock codes ahead of time.

Absolutely. Uploaded files are stored in private system directories (`storage/app/secure/guest-ids`) that cannot be accessed from public URLs. Sensitive numbers are fully encrypted using NDPA-compliant database cast features.

Under our standard data retention rule, private government ID files are automatically deleted 30 days after check-out, ensuring minimal data retention.

Ready for a Smooth and Secure Check-In?

Prepare your booking reference and approved identification document before arrival or complete digital check-in where available.

Start Digital Check-In Manage Booking Contact Support

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